This guideline will help practitioners and participants in planning activities define principles related to the design and use of digital and ICT capability that underpins the strategic direction of service delivery for the agency.
A principle is a fundamental truth or proposition that serves as the foundation for a system, for a chain of reasoning or a rule that governs one’s behaviour. Principles are a broad philosophy that encompass personal beliefs and values and guide an organisation irrespective of changes to the type of work or services offered.
Principles can inspire people to be a part of a shared vision. They create a culture where internal and external stakeholders and employees understand what's important to the organisation.
Audience
A practitioner in the context of this guideline can include one or more of the following roles:
- Digital and ICT strategic planners
- Agency and service strategic planners
- Workforce planners
- Business analysts
- Information managers.