Occupation type

Every Queensland public sector role is categorised as either frontline and frontline support, or as a corporate role. The data also differentiates between key frontline roles

9 out of 10 Queensland public servants work in either key frontline or frontline and frontline support roles.

Between March 2022 and March 2026:

  • The number of key frontline full-time equivalent (FTE) roles increased by 19,560.49
  • The number of frontline and frontline support FTE increased by 13,641.54
  • The number of corporate FTE increased by 4,606.30.
Key frontline, frontline/frontline support and corporate: FTE over 5 years
FTE roles Mar 2022 Mar  2023 Mar 2024 Mar 2025Mar 2026
Key frontline roles 152,544.72 154,138.53 159,550.51 165,970.12 172,105.21
Frontline and frontline support 68,886.12 70,139.84 74,382.77 80,002.84 82,527.66
Corporate 20,338.03 22,031.12 24,078.85 24,910.75 24,944.33

Source: MOHRI 2022–2026

Key frontline roles

Key frontline roles are those that are critical or essential in a community, and include roles in healthcare, education and public safety. These roles include nurses, doctors, teachers, police officers, ambulance officers, child safety case workers, youth case workers, firefighters and correctional officers.

In the 12 months to March 2026, the number of key frontline FTE roles increased by 6,135.09 (3.70%). Over the 5 years to 2026, the number of key frontline FTE grew from 152,544.72 to 172,105.21, reflecting the government’s focus on strengthening frontline services.

Key frontline FTE: March 2025–March 2026
Key frontline FTE roles Mar 2025 Mar 2026
Ambulance officers 5,503.24 5,939.48
Child safety case workers 1,953.27 2,133.48
Correction officers 5,273.01 5,544.23
Disability support workers 919.87 887.03
Doctors 13,124.17 13,832.98
Firefighters 2,977.68 3,123.58
Health practitioners/professional/technical 17,251.27 18,015.54
Nurses and midwives 43,866.99 45,575.42
Police 12,278.72 12,761.16
TAFE teachers and tutors 2,095.61 2,000.34
Teacher aides 10,955.65 11,446.68
Teachers 48,592.74 49,603.27
Youth and case workers 1,177.90 1,242.02
Total 165,970.12 172,105.21

Source: MOHRI 2025–2026.

Key frontline year-on-year variation: March 2022–March 2026

Key frontline FTE roles

Mar 2022 Mar 2023 Mar 2024 Mar 2025 Mar 2026
Ambulance Officers 5.36% 2.90% 5.64% 5.19% 7.93%
Child safety case workers 5.79% 1.10% 5.20% 0.68% 9.23%
Correction Officers 13.95% 1.14% 6.52% 13.88% 5.14%
Disability Support Workers -9.50% -4.51% -0.23% -2.47% -3.57%
Doctors 2.45% 2.73% 6.77% 8.42% 5.40%
Firefighters 1.24% 3.10% 4.74% 5.72% 4.90%
Health Practitioners/Professional/Technical 5.54% 1.33% 6.59% 6.78% 4.43%
Nurses and Midwives 6.14% 1.53% 5.69% 6.04% 3.89%
Police 0.04% -0.49% -0.14% 3.26% 3.93%
TAFE Teachers and Tutors 3.26% 2.62% 5.88% -2.16% -4.55%
Teacher Aides -0.49% 0.88% 0.15% 1.39% 4.48%
Teachers 0.26% 0.33% 0.94% 0.23% 2.08%
Youth and case workers 9.01% 1.63% 6.82% 13.66% 5.44%
Total2.09%1.04%3.51%4.02%3.70%

Source: MOHRI 2022–2026.

Frontline and frontline support roles

Frontline and frontline support roles provide essential support enabling the development and delivery of frontline services, the development and delivery of government policy and programs, as well as outcomes for the community. Examples of these roles include environmental and agricultural science/officers, grants management officers, front counter and customer enquiry employees, mine inspectors, park rangers, policy officers and program managers, school crossing supervisors and social workers.

The number of frontline and frontline support FTE roles increased by 3.16% between March 2025 and March 2026. Over the 5 years to 2026, the number of FTE in these roles grew from 68,886.12 to 82,527.66.

Frontline/frontline support FTE: March 2025–March 2026
Frontline/frontline support FTE roles Mar 2025 Mar 2026
Clerical and office support workers (nec) 1,068.72 1,068.15
Commercial cleaner 4,760.87 4,779.74
Gardener (general) 1,221.91 1,232.87
General clerk 15,965.93 16,575.33
Information officer 1,238.11 1,214.55
Labourers (nec) 3,817.15 3,924.86
Office manager 2,491.16 2,533.62
Policy and planning manager 1,764.70 1,811.85
Policy analyst 1,360.64 1,512.26
Program or project administrator 5,414.81 5,473.13
Security officer 1,190.07 1,353.63
Specialist managers (nec) 1,401.15 1,486.23
Waiter 1,176.48 1,230.70
Role category with less than 1000 FTE in role category 37,131.14 38,330.74
Total 80,002.8482,527.66

(nec) – not elsewhere classified.
Source: MOHRI 2025–2026.

Frontline/frontline support year-on year variation: March 2022–March 2026
Frontline/frontline support FTE roles Mar 2022 Mar 2023 Mar 2024 Mar 2025 Mar 2026
Clerical and office support workers (nec)     6.26% -0.05%
Commercial cleaner -0.59% -5.49% 2.56% 0.64% 0.40%
Gardener (general) 0.78% -0.28% 1.34% 1.63% 0.90%
General clerk 4.96% -0.77% 3.59% 6.68% 3.82%
Information officer -7.49% 5.34% -7.16% 1.22% -1.90%
Labourers (nec) 11.27% 2.44% 3.21% 5.59% 2.82%
Office manager 1.14% 3.31% 5.33% 0.97% 1.70%
Policy and planning manager 3.37% 24.88% 11.36% 6.85% 2.67%
Policy analyst 0.11% 11.12% 7.42% 9.45% 11.14%
Program or project administrator 3.89% 12.79% 8.85% 14.00% 1.08%
Security officer   0.25% 8.64% 8.76% 13.74
Specialist managers (nec)    9.26% 5.58% 6.07%
Waiter -0.54% 5.93% 1.12% 5.57% 4.61%
Role category with less than 1000 FTE in role category -1.30% -2.33% 4.90% 9.24% 3.23%
Total 2.51% 1.82% 6.05% 7.56%3.16%

(nec) – not elsewhere classified.
Source: MOHRI 2022–2026.

Corporate roles

Corporate roles provide organisation-wide support to enable agencies to deliver the Queensland Government’s objectives for the community and frontline services. These roles include employees working in human resource management, accounts and finance, information technology and communications.

The proportion of corporate roles as a percentage of the total workforce has remained relatively stable over the past 5 years. However, there has been a slight increase in corporate FTE roles in the past year to support the growing demands of the sector.

Corporate service FTE roles: March 2025–March 2026
Corporate service FTE roles Mar 2025 Mar 2026
Accounting and finance 3,342.42 3,175.32
Audit services 132.77 130.75
Communication, media and marketing 1,260.69 1,300.51
Corporate services management 644.86 627.03
Executive services and support 1,366.16 1,382.97
Governance and strategy 1,566.56 1,554.84
Human resources 5,166.78 5,216.97
Information and communications technology 6,820.20 6,847.00
Information management 1,008.06 1,020.97
Legal services 410.60 439.26
Procurement and contract management 1,391.63 1,445.09
Property and facilities 1,800.02 1,803.62
Total 24,910.7524,944.33

Source: MOHRI March 2025–2026.

Corporate service year-on-year variation: March 2022–March 2026
Corporate service FTE rolesMar 2022Mar 2023Mar 2024Mar 2025Mar 2026
Accounting and finance -1.64% 4.56% 4.39% -1.51% -5.00%
Audit services -0.90% 3.10% 2.46% -57.29% -1.52%
Communication, media and marketing 0.64% 11.52% 5.04% 0.84% 3.16%
Corporate services management 62.16% 29.11% 53.14% -6.07% -2.76%
Executive services and support -0.22% 26.82% 9.16% -3.49% 1.23%
Governance and strategy 6.48% 19.82% 13.02% 8.86% -0.75%
Human resources 4.04% 0.19% 10.25% 6.00% 0.97%
Information and communications technology -1.72% 17.61% 10.29% 7.70% 0.39%
Information management 1.62% 8.76% 8.47% -1.41% 1.28%
Legal services -2.34% 9.18% 3.12% -4.60% 6.98%
Procurement and contract management 0.02% -6.07% 0.66% 8.05% 3.84%
Property and facilities 6.87% -4.12% 11.57% 10.06% 0.20%
Total 1.69% 8.32% 9.29% 3.45% 0.13%

Source: MOHRI 2022–2026.

Appointment type

The Queensland public sector workforce comprises a mix of permanent, temporary, and casual employees. In March 2026, just over 82.5% of employees are permanently appointed, reflecting the commitment under the Public Sector Act 2022 to maximise employment security and permanency of employment.

Appointment type FTE: March 2025-2026
Corporate service FTE rolesMarch 2025March 2026
Permanent 224,548.37 230,716.36
Temporary 37,346.05 39,161.78
Contract 2,127.68 1,976.05
Casual 6,861.61 7,723.01
Total 270,883.71279,577.20

Source: MOHRI March 2025–2026.

Employment status

The public sector workforce includes full-time, part-time, and casual employees. While most employees are full-time, almost one-third (32.66%) work on a part-time basis. This reflects the need for greater flexibility in employment arrangements.

Employment status
Responses Headcount: Mar 2026 Headcount: Mar 2025
Full-time 203,098 197,906
Part-time 108,862 104,439
Casual 21,369 20,255
Total 333,329 322,600

Source: MOHRI March 2025–2026.