Identifying an agency’s current investment in digital and ICT related initiatives will ensure the organisation has greater visibility of digital and ICT related initiatives and their performance in terms of cost, risk, schedule, quality, and the degree to which benefits are being delivered.
A current work plan can provide significant value by highlighting duplicate, low-priority and poorly performing initiatives consuming resources that could be re-directed to more strategically aligned initiatives.
Audience
A practitioner in the context of this guideline can include one or more of the following roles:
- Digital and ICT strategic planners
- Agency and service strategic planners
- Investment or portfolio specialists
- Benefits specialists
- Business analysts.