Digital and ICT best practice methodologies

The Queensland Government Customer and Digital Group (QGCDG) and the Queensland Government Enterprise Architecture (QGEA) supports government agencies by providing access to structured, effective and consistent approaches to manage digital and ICT-enabled services.

Applying consistent, world leading methodologies facilitates the conditions that foster effective governance and increases the likelihood of complex digital services being reliably delivered.

The QGCDG currently endorses the AXELOS best practice methodologies:

  • ITIL
  • AgileSHIFT
  • Management of Risk
  • Management of Value
  • Management of Portfolios (MOP)
  • Portfolio, Program and Project Offices
  • Managing successful programs (MSP)
  • PRINCE2 Agile.

Visit AXELOS methodology resources (government log in required) for more information and tools.