M365 tenant administration and support

About this service

This service helps organisations of all sizes manage and support their M365 tools. CITEC supports agencies with implementing, using, and securing their M365 products.

Benefits of this service

Service provides:

• Management of core M365 services such as Exchange, Teams and SharePoint.
• Administration of Entra ID users, groups and resources.
• Implementation of Essential Eight baseline controls, including MFA.
• Mobile application management for corporate devices.
• Security monitoring and critical alert response.
• After-hours support for major incidents.

Who can use this service

The following eligible agencies and related bodies can access this service:

• Queensland Government agencies
• statutory bodies
• local government
• government owned corporations.

Use this service

Contact CITEC by phone on 07 3222 2555 or email service@citec.qld.gov.au to find out more about available services.