Spark customer experience community

Spark is about bringing the Queensland Government CX community closer together. It's an opportunity to learn from one another and to reduce duplication.

We aim to increase collaboration, break down silos, and spark thinking of new ways to solve old problems.

We want innovative, disruptive thinkers who want to learn new ways to do things.

Come along and hear about CX activities happening across government and learn and leverage from others so you don't have to reinvent the wheel. All the topics discussed relate to the customer or end user and explain how using CX methodology has or is expected to improve customer experience.

Leading agency

Energy and Public Works

Attendees

Queensland Government employees who use CX methodologies or want to learn more about CX.

Outcomes

A more connected Queensland Government CX community that:

• collaborates
• consolidates effort
• learns from one another
• finds new ways to solve old problems.

Meeting frequency

Monthly

Contacts

Name: Responsive Government

Email: hcd@hpw.qld.gov.au

Associated information

See agendas, minutes and presentations from recent meetings.