Insurance claim checklist

If an incident occurs while driving a QFleet vehicle, please collect the following information before you leave the scene.

This information will be required to lodge an insurance claim.

Your personal details

  • Full name
  • Licence number
  • Phone number
  • Agency name

Details of drivers involved

  • Full name(s)
  • Licence number
  • Phone number(s)
  • Address

Note: It is important to record the other driver’s street address (this is located on the back of the driver’s licence).

Information of vehicles involved

  • Registration number
  • Make and model, i.e. Toyota Corolla

Incident details

  • Date
  • Time
  • Location
  • What happened
  • Damage to vehicles or property
  • Provide images of the incident/property damage if available

Witness details (if available)

  • Full name(s)
  • Phone number(s)


If an injury has occurred, contact the police.

Police attendance details (if applicable)

  • Name of officer(s)
  • Police station
  • Police report number