Step 4: Strategic assessment-close

The Department of Customer Services, Open Data, and Small and Family Business (CDSB) works with the agency to perform a program outcomes review. Summarised findings are presented to the Digital Economy Leadership Sub Group (DELSG) for noting. The review focuses on benefits, lessons learned and transition activities to business as usual.

This step confirms the desired benefits of the program are/have been achieved and collates any lessons learned from the program that CDSB can incorporate into advice for future digital investment proposals to guide agency investments in digital.

The program outcomes review process requires the agency to submit a final Gate 0 review report and supporting documentation for CDSB review.

CDSB will complete a program outcomes review and create a summary report with observations and business case exceptions for noting by the DELSG.

CDSB will ensure lessons learnt are consolidated and considered when providing advice for future digital investment proposals.