Step 0: Identify investment

A digital investment proposal is prioritised internally by an agency, and the agency’s digital investment roadmap is updated and submitted to the Department of Customer Services, Open Data, and Small and Family Business (CDSB) for consultation. The CDSB performs an initial assessment of the proposal and provides digital investment advice back to the agency.

This step ensures the proposal adheres to the digital investment principles and aligns to the digital strategic priorities (where possible) and policies.

CDSB also reviews the proposal considering other investment proposals across the whole-of-government pipeline and initiatives currently being implemented and facilitates cross agency collaboration and productivity, reducing duplication.

Agencies will follow their internal planning processes to identify digital investment proposals to address their service needs. The proposal is an internal agency document/record which should identify future service need based on clearly defined problems and/or opportunities.

If the proposal is internally prioritised within the agency, the proposal is added to the agency’s digital investment roadmap (refer to digital investments roadmap) with the required information fields updated as the proposal matures, and information becomes available.

The proposal should be registered with CDSB once established as a program.

CDSB will provide digital investment advice back to the agency which could include recommendations on how the proposal could be strengthened, opportunities for the reuse of digital and IT solutions and platforms, or guidance to ensure agencies align achieving service needs with the strategic direction set by Government.

CDSB will present the consolidated digital investment roadmap annually and any updates for new investment proposals at the monthly Digital Economy Leadership Sub Group (DELSG) meetings.