General goods and services—templates

Before using any of these templates...

Please check your agency’s procurement and legal processes!

These standard tendering templates for general goods and services may be used by any agency (including government-owned corporations, statutory bodies, etc).

Going out to market

One-off Invitation to Offer (ITO)

Request for Quote (RFQ)

Short Form Contract Details

SOA Invitation to Offer


Supporting information

  • Definitions and Interpretation: includes list of definitions used across the new terms and conditions and templates.
  • Clause Bank (DOCX, 138 KB): use with tender and contract documents. Examples of other clauses you may wish to include in contract terms and conditions. Seek legal advice if using additional terms and conditions.

Special contract conditions


Previous tendering templates

For reference, you can view previous tendering templates.

Unfair contract terms

There have been changes to the Competition and Consumer Act 2010.  Read about the unfair contract terms.

If a court finds that a term is unfair, the term will not be binding on the parties. Procurement officers should be mindful of the application of the unfair contract terms laws when entering into, renewing or varying contracts with small businesses. Find out how new laws work  (PDF, 81 KB).

Security of payment

From 17 December 2018, new requirements for the way payment claims are received and paid commence. These are included in Chapters 3, 4 and 5 of the Building Industry Fairness (Security of Payment) Act 2017.

This Act applies to ‘construction work’ and the supply of ‘related goods and services’ which include, among other things, architectural, design, surveying or quantity surveying services relating to construction work as well as building, engineering, interior or exterior decoration or landscape advisory services relating to construction work – see section 66.

Chapter 3 sets out the obligations on parties to a contract for construction work or related goods and services in relation to progress payments.

Whilst the current General Goods and Services Terms and Conditions do not include any specific reference to this Act, customers and suppliers will need to ensure that they comply with this Act, where it is applicable to their procurement, including in relation to seeking and making payments.

More information is available at or you can email

ICT products and services

Learn more about buying ICT products and services.