Manage a contract

Effective planning for managing a contract is an important part of the procurement sourcing process. Consider contract management issues, such as how supplier performance will be measured, early on.

There are 3 major phases of contract management:

Benefits of good contract management

We need to effectively manage contracts with suppliers to ensure the Queensland Government maximises benefits from procurement. These benefits include:

Value for money

  • Enables savings opportunities identified during the procurement or contract management process.
  • Enables benefits through ongoing performance reviews, service improvements, supply chain improvements, and innovation.

Effective risk management

  • Reduces contractual risks through robust contract management practices.
  • Maximises outcomes to end users by managing supplier performance, maintaining quality, improving productivity and identifying opportunities for improvement and innovation.

Manage value and risk

Use the value/risk matrix (XLSX, 114KB) to classify a contract based on value and risk. This is a key step in setting up a contract (phase 1).

Extending and renewing contracts

Before a contract expires, you need to determine which approach will obtain the best value for money: extending and renewing the contract, or re-approaching the market under a new procurement process.


Phase 1: Contract set-up

Phase 2: Contract management

Phase 3: Contract close-out

More information


For general procurement queries, email

For questions about going to market, contact your agency procurement lead or see your intranet.