IT support centre

About this service

CITEC's IT Support Centre offers Level 1 device support, vendor support, and service escalation for clients using Digital Workplace Services.

Benefits of this service

Service provides:

• Level 1 end user device support (with digital workplace services).
• Request and incident logging for application vendor support.
• Service incident and request escalation.

Who can use this service

The following eligible agencies and related bodies can access this service:

• Queensland Government agencies
• statutory bodies
• local government
• government owned corporations.

Use this service

Contact CITEC by phone on 07 3222 2555 or email service@citec.qld.gov.au to find out more about available services.