End-user device management and support
About this service
CITEC's cloud-based service supports agency-supplied devices like desktops, laptops, tablets, mobiles, and Azure Virtual Desktops, using the full range of M365 tools and applications.
Benefits of this service
Service provides:
- Support for corporate end-user devices supplied by the agency such as desktop computers, Azure Virtual Desktop, laptops, tablets, and mobile phones.
- Technical and operational support from Microsoft experts.
- Early warning system and mitigation of potential security threats through proactive monitoring and alerts.
- Enhanced user experience emphasising self-service and automated provisioning.
- Mobile device management - updates, patches, firmware application remediation.
Who can use this service
The following eligible agencies and related bodies can access this service:
- Queensland Government agencies
- statutory bodies
- local government
- government owned corporations.
Use this service
Contact CITEC by phone on 07 3222 2555 or email service@citec.qld.gov.au to find out more about available services.