Single sign-on

Single sign-on (SSO) is an authentication process that allows you to access multiple services and applications with one username and password.

Most Queensland Government employees will use their work email address and network password for SSO.

Use single sign-on

The first time you use SSO, you will:

  1. select your agency (see sample agency selection page)
  2. enter your username and password—for most people, this will be your work email address and network password.
  3. be taken to the application or service you requested.

On subsequent visits, you'll be taken directly to SSO services (unless you clear cookies or browser history, or use a different computer).

Get help with single sign-on

If you have problems using SSO, contact your agency IT service desk. Check your intranet for their contact details.

Understanding single sign-on

Who can use SSO?

Most Queensland Government agencies had SSO enabled as part of the 1 William Street ICT project.

What can I access with SSO?

You can already use SSO to book a meeting room in some government buildings. Soon you’ll be able to access employee-only content on this website using SSO.

Why do we use SSO?

SSO saves your agency money by reducing the likelihood that you’ll call your IT service desk to reset passwords.

SSO also increases productivity by reducing the time you spend looking up usernames and passwords, and giving you faster access to applications and services.

How does SSO work?

The SSO service validates your login information with your agency’s directory of active users.