Single sign-on

Single sign-on (SSO) is an authentication process that allows you to access multiple services and applications with one username and password.

Most Queensland Government employees will use their agency email address and network password for SSO.

Government network

The first time you use SSO, you might be asked to select your agency before being taken to the application or service you requested.

On subsequent visits, you'll be taken directly to SSO services (unless you clear cookies or browser history, or use a different computer).

Non-government network (or using Firefox)

When you use SSO off-network, or via the Firefox web browser, you will:

  1. select your agency.
  2. enter your username and password—for most people, this will be your agency email address and network password.
  3. be taken to the application or service you requested.

SSO can be used off-network for applications and systems that are available off-network (e.g. For government). It doesn't give you access off-network to systems and applications available only on the government network (e.g. Aurion ACE Employee Self Service).

Employees of most Queensland Government agencies can use SSO. Agencies received access to SSO as part of the 1 William Street Federated Identity Management (1WS FIM) ICT project.

Agencies that use SSO:

  • Aboriginal and Torres Strait Islander Partnerships
  • Agriculture and Fisheries
  • Child Safety, Youth and Women
  • Communities, Disability Services and Seniors
  • Education
  • Employment, Small Business and Training
  • Environment and Science
  • Health
  • Housing and Public Works
  • Innovation and Tourism Industry Development
  • Justice and Attorney-General
  • Local Government, Racing and Multicultural Affairs
  • Ministerial
  • Natural Resources, Mines and Energy
  • Premier and Cabinet
  • Public Service Commission
  • State Development, Manufacturing, Infrastructure and Planning
  • Trade and Investment Queensland
  • Transport and Main Roads
  • Queensland Corrective Services
  • Queensland Treasury
  • Youth Justice

Agencies that don't use SSO:

  • Queensland Ambulance Service
  • Queensland Fire and Emergency Services
  • Inspector-General Emergency Management
  • Queensland Police Service
  • Public Safety Business Agency (employees not based in 1 William Street)
  • Government-owned corporates, non-government organisations, and statutory authorities

If your agency doesn't use SSO, contact your agency IT service desk and let them know you would like to use it.

You can use SSO to:

  • access employee-only content on this website
  • book a meeting room in some government buildings (Condeco)
  • log in to the QSS Self Service Centre
  • log in to the Employee Self Service (Aurion ACE agencies only).

SSO saves your agency money by reducing the likelihood that you'll call your IT service desk to reset passwords and unlock accounts.

SSO also increases productivity by reducing the time you spend looking up usernames and passwords, and giving you faster access to applications and services.