Single sign-on

Government network

The first time you use SSO, you might be asked to select your agency before being taken to the application or service you requested.

On subsequent visits, you'll be taken directly to SSO services (unless you clear cookies or browser history, or use a different computer).

Non-government network (or using Firefox)

When you use SSO off-network, or via the Firefox web browser, you will:

1. select your agency.
2. enter your username and password—for most people, this will be your agency email address and network password.
3. be taken to the application or service you requested.

SSO can be used off-network for applications and systems that are available off-network (e.g. For government). It doesn't give you access off-network to systems and applications available only on the government network (e.g. Aurion ACE Employee Self Service).

Some employees from some agencies may experience problems using SSO because of departmental changes:

• CITEC
• Employment, Small Business and Training
• Smart Service Queensland
• Justice and Attorney-General
• Ex-National Park, Sport and Racing
• Office of Industrial Relations

If you continue to have problems, or are from an agency not listed, contact your agency IT service desk. Check your intranet for their contact details.

Employees of most Queensland Government agencies can use SSO. Agencies received access to SSO as part of the 1 William Street Federated Identity Management (1WS FIM) ICT project.

Agencies that use SSO:

• Agriculture and Fisheries
• Children, Youth Justice and Multicultural Affairs
• Communities, Housing and Digital Economy
• Corrective Services
• Education
• Employment, Small Business and Training
• Energy and Public Works
• Environment and Science
• Health
• Justice and Attorney-General
• Public Service Commission
• Regional Development, Manufacturing and Water
• Resources
• Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships
• State Development, Infrastructure, Local Government and Planning
• Tourism, Innovation and Sport
• Transport and Main Roads
• Treasury

Agencies that don't use SSO:

• Queensland Ambulance Service
• Queensland Fire and Emergency Services
• Inspector-General Emergency Management
• Queensland Police Service
• Public Safety Business Agency (employees not based in 1 William Street)
• Government-owned corporates, non-government organisations, and statutory authorities

If your agency doesn't use SSO, contact your agency IT service desk and let them know you would like to use it.

You can use SSO to:

• access employee-only content on this website
• book a meeting room in some government buildings (Condeco)
• log in to the QSS Self Service Centre
• log in to the Employee Self Service (Aurion ACE agencies only).

SSO saves your agency money by reducing the likelihood that you'll call your IT service desk to reset passwords and unlock accounts.

SSO also increases productivity by reducing the time you spend looking up usernames and passwords, and giving you faster access to applications and services.

The SSO service validates your login information with your agency's directory of active users.