1. Run the defining success play
Before you can measure success, you’ll need to define it and plan your measurement strategy by running the defining success play.
2. Gather the outputs from the Defining success play
Ensure that you have the outputs from the defining success play, including a clear problem statement, intended outcome statement, identified metrics, and initial benchmark data. You will use these at the beginning of the session.
3. Collect and process data to be used in the session
During the defining success play your team planned how and when to gather the relevant data.
Collect the data from your planned sources, and prepare it to be presented during the workshop. Consider whether the data should be shared (for example, in spreadsheets or a shared tool) or displayed (for example, in a slide deck).
Some types of data may be ready to share without additional work, but some types of data might need substantial processing or analysis in order for your team to discuss them and draw insights. For example, a CSAT score could simply be collected and shared, but qualitative data from user interviews would need to be analysed first so that the results could be discussed.
4. Schedule the play
Plan when to run the measuring success play.
You may choose to schedule each measuring success session individually, but it’s a good idea to book a recurring session. Determine the frequency that works best for your team and project, and schedule the play accordingly.
Remember, the measuring success play should be run regularly throughout the alpha, beta, and live stages of your project.
5. Assign roles and responsibilities
Consider assigning a facilitator to lead the session, a note-taker to capture the discussion and outcomes, and a timekeeper to ensure that the session stays on track.
If someone else is responsible for collecting or presenting data, let them know to prepare.
6. Invite your participants.
In the invitation, include an explanation of the measuring success play, and any additional context or information that participants might need. This will help to ensure that all participants are prepared and have a clear understanding of what is expected of them.
It’s important to give enough notice to ensure participants have free time to come along to the session. Aim to send invitations about 2 weeks in advance.
Calendar meeting request for measuring success
Subject:Measuring success for [project name]
Meeting description:Dear [team name if sending a group invitation, or participant name if sending individual invitations],
To ensure our project is on track to meet our goals, it’s important to evaluate our progress regularly by running the measuring success play.
During this session we will:
- Review the metrics we established in the defining success play
- Analyse our data to evaluate our progress
-Identify any gaps or areas for improvement, and revise our strategies or direction as needed
Please come prepared with any necessary updates or data to contribute to the session. If you have any questions or concerns, please do not hesitate to contact me.
Kind regards,
[Facilitator name]