Foundation

Mapping

• Public service levels: A03-4
• SFIA: 1-2
• Leadership competencies for Queensland – Individual contributor

SFIA professional skills

• Customer service support CSMG
• Incident management USUP
• Information assurance INAS
• Information security SCTY
• Security operations SCAD

Competencies

• How to assist different teams and stakeholders to manage incident preparedness and response.
• How to support incident management activities including updating plans based on evolving threats and learnings.
• How to follow legal and regulatory requirements related to incidents including reporting.
• How to interpret risks, incidents and metrics.
• Understands key threats, controls and potential incident management responses in the context of the organisation.

70:20:10 examples

70: Suggested experiential learning

• Monitor key communication channels (e.g. phone, email).
• Support exercise planning, delivery and review.
• Support incident management plan development and reviews
• Support incident recovery and debrief activities.
• Assist with monitoring and assessing alerts.
• Collaborate with IT problem and change management staff and processes.

20: Suggested professional development

• Find a mentor.
• Shadow other practitioners.
• Join a cyber security professional association and participate in events such as tabletop exercises.
• Develop situational awareness of cyber security / incident trends e.g. podcasts, case studies, white papers, news sites, forums.

10: Example formal learning

• Bachelor degree or post graduate degree in cyber security or a related field (e.g. communications)
• Certificate IV, Diploma or Advanced Diploma in cyber security or related field (e.g. IT, communications).

Others:

• Certified in Cyber Security (CC)
• CompTIA Security +
• Crisis communications
• Cyber Security Foundation + Practitioner
• ITIL Foundations
• SANS SEC301: Introduction to Cyber Security

Last updated:

30 June 2025