See the My.Appointment tutorial for detailed My.Appointment help.
Can I cancel an appointment I've initiated?
Yes—if it has not been approved. Go to My.Appointments initiated in My.Appointment, select the appointment, and select Cancel.
If the appointment has been approved, contact us to cancel it.
Can I complete a My.Appointment if I don't know the job start date?
Yes. The form includes the option for you to enter Date to be confirmed in the Start date field.
Can I transfer an employee within/across levels in My.Appointment?
Yes—in Section 4.1, transfer at level is an appointment type. Use this to move individuals and indicate if a letter is required.
How do I get a copy of my establishment?
QSS usually generates monthly establishment reports for agency managers. Contact your HR team to access these.
How do I know what award or act I am under?
See the awards and acts (XLSX, 145 KB) that apply to your position or a position you are advertising.
How do I notify of higher duties or relieving at level?
If the change is a result of an advertised job, use My.Appointment.
If the change is not the result of an advertised job:
- If you are on the Aurion payroll system, you can notify of higher duties on that system.
- If you are not on Aurion, use the Higher duties/relieving at level form.
How do I prepare a Gazette notification for appointed or promoted staff?
The QSS Appointments team will look after this for you. Once you have submitted the appointment information on My.Appointment, and if the appointment meets the requirements of the Recruitment and Selection Directive, we will prepare the Queensland Government Gazette entry. While this is part of our recruitment service, there is a fee for publishing in the Gazette and you will receive an invoice from the Department of Housing and Public Works.
How long does it take for changes to flow through to My.Appointment?
Changes to positions and organisational units may take up to 2 weeks to be displayed in My.Appointment. If you need help submitting an appointment where the information in My.Appointment does not match your current establishment, contact us.
What do I do if My.Appointment does not match my establishment?
If the position number you entered doesn't appear in the list provided in My.Appointment, this may be because the system has not been updated or because an appropriate establishment position change form has not been submitted.
If you have submitted an establishment change form, select 'Position new to establishment' in My.Appointment, provide the date the form was sent, and enter the establishment information manually.
If you do not yet have a position number, enter 'Not created' into the position number field and attach the relevant establishment form.
Read about submitting an establishment position change form
What is a non-payroll employee?
Non-payroll employees are those not being paid from the agency payroll system, for example, agency temps, volunteers, work experience placements and secondments not paid for by the agency.