Go to top of page

Contact Queensland Shared Services

  1. Select the agency your enquiry is about.
  2. QSS does not provide these services to your agency.

    Please check your intranet, or visit your agency contact page:

  3. Ask a question online or call us

    Online

    Ask a question or report a problem—we'll email you a tracking number and updates on the progress of your job.

    Phone

    Call us on 1300 146 370.

    After the message, press 1 for 'Payroll and recruitment enquiries' and select from the menu options.

    Email

    Get an email address for this area.

  4. Ask a question online or call us

    Online

    Ask a question or report a problem—we'll email you a tracking number and updates on the progress of your job.

    Phone

    Call us on (07) 3021 5252.

    Email

    Get an email address for this area.

  5. Send us an email or call us

    Online

    Email JEMS@dsiti.qld.gov.au

    Phone

    Call us on (07) 3021 5147.

  6. Ask a question online or call us

    Online

    Ask a question or report a problem—we'll email you a tracking number and updates on the progress of your job.

    Phone

    Call us on (07) 3021 5144.

    Email

    Get an email address for this area.

  7. Ask a question online or call us

    Online

    Ask a question or report a problem—we'll email you a tracking number and updates on the progress of your job.

    Phone

    Queensland Fire and Emergency Services employees, call us on (07) 3021 5401.

    Queensland Ambulance Service employees, call us on (07) 3021 5603.

    Email

    Get an email address for this area.

  8. Ask a question online or call us

    Online

    Ask a question or report a problem—we'll email you a tracking number and updates on the progress of your job.

    Phone

    Call us on 1300 146 370.

    After the message, press 2 for 'System support including password resets' and select from the menu options.

  9. Ask a question online or call us

    Online

    Ask a question or report a problem—we'll email you a tracking number and updates on the progress of your job.

    Phone

    Call us on 1300 146 370.

    After the message, press 3 for 'Finance enquiries' and select from the menu options.

    Email

    Get an email address for this area.

  10. Ask a question online or call us

    Online

    Ask a question or report a problem—we'll email you a tracking number and updates on the progress of your job.

    Phone

    Call us on (07) 3021 9327.

    Email

    Get an email address for this area.

  11. Ask a question online or call us

    Online

    Log in to the QSS Self Service Centre to:

    Phone

    Call us on 1300 146 370 to report faults, query your bill and escalate existing requests.

    After the message, press 4 for 'Phones and devices'.

  12. Send us an email or call us

    Online

    Email mail@dsiti.qld.gov.au

    Phone

    Call us on (07) 3021 5085.

  13. QSS does not provide this service to your agency.

    Please contact your agency IT team for help with computer or device hardware.

  14. QSS does not provide this service to your agency.

    Please contact your agency IT team for help with non-QSS software.

  15. QSS does not provide this service to your agency.

    Please check your intranet for help with your enquiry.