Step 5: Realise investment

The Department of Customer Services, Open Data, and Small and Family Business (CDSB) works with the agency to perform an outcomes review. Summarised findings are presented to the Digital Economy Leadership Sub Group (DELSG) for noting. The review focuses on benefits, lessons learned and transition activities to business as usual.

This step confirms the desired benefits of the project are/have been achieved and collates any lessons learnt from the project that CDSB can incorporate into advice for future digital investment proposals to guide agency investments in digital.

The outcomes review process requires the agency to submit the Gate 5 review report and supporting documentation for CDSB review.

CDSB will complete an outcomes review and create a summary report with observations and business case exceptions for noting by the DELSG.

CDSB will ensure lessons learnt are consolidated and considered when providing advice for future digital investment proposals.