QChat support
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We are working through Machinery of Government changes and reconfiguring QChat access. If your agency is not onboarded or you are unsure you can access QChat email the Queensland Government AI unit.
Agencies are responsible for their own QChat access. Contact your agency support for access.
Queensland Government agency support contacts
- CITEC & CSU: citecservicecentre@citec.com.au
- Department of Customer Services, Open Data and Small and Family Business: help@ai.qld.gov.au
- Department of Education: qchat.ai@qed.qld.gov.au
- Department of Environment, Tourism, Science and Innovation: digital@des.qld.gov.au
- Department of Families, Seniors, Disability Services and Child Safety: qldcommunities@service-now.com
- Department of Housing and Public Works: digitalengagement@housing.qld.gov.au
- Department of Justice: ds-a@justice.qld.gov.au
- Department of Local Government, Water and Volunteers: digital@dlgwv.qld.gov.au
- Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development: DigitalStrategy@nrmmrrd.qld.gov.au
- Department of Primary Industries: digitalprojects@dpi.qld.gov.au
- Department of Sport, Racing and Olympic and Paralympic Games: digital@sport.qld.gov.au
- Department of State Development, Infrastructure and Planning: qldstatedevelopment@service-now.com
- Department of the Premier and Cabinet: servicedesk@premiers.qld.gov.au
- Department of Trade, Employment and Training: DESBTICT@desbt.qld.gov.au
- Department of Transport and Main Roads: TMR_Digital@tmr.qld.gov.au
- Department of Women, Aboriginal and Torres Strait Islander Partnerships and Multiculturalism: qldcommunities@service-now.com
- Department of Youth Justice and Victim Support: qldcommunities@service-now.com
- Queensland Ambulance: QAS.ICTCorro@ambulance.qld.gov.au
- Queensland Fire Department: https://qfd1.service-now.com/qfdesc
- Queensland Health: ehealth-debs-qchat@health.qld.gov.au
- Queensland Police Service: qchat.pilot@police.qld.gov.au
- (previously) Department of Energy and Climate: help@ai.qld.gov.au
Statutory Bodies support contacts
- Cross River Rail Delivery Authority: helpdesk@crrda.org.au
- Director of Child Protection Litigation: ds-a@justice.qld.gov.au
- Legal Services Commission: ds-a@justice.qld.gov.au
- Night-Life Economy Commissioner: Commissioner@nlec.qld.gov.au
- Office of Health Ombudsman: IT@oho.qld.gov.au
- Office of Inspector-General of Emergency Management: qchat.pilot@police.qld.gov.au
- Office of the Information Commissioner: itadmin@oic.qld.gov.au
- Public Sector Commission: servicedesk@premiers.qld.gov.au
- Qleave: IS@Qleave.qld.gov.au
- Queensland Audit Office: helpdesk@qao.qld.gov.au
- Queensland Electoral Commission: servicedesk@ecq.qld.gov.au
- Queensland Human Rights Commission: ITHelp@qhrc.qld.gov.au
- Queensland Museum: information.servicedesk@qm.qld.gov.au
- Queensland Public Trustee: mypt@service-now.com
- Queensland Racing Integrity Commission: qricitassist@qric.qld.gov.au
- Queensland Reconstruction Authority: Support@qra.qld.gov.au
- Queensland Sentencing Council: ds-a@justice.qld.gov.au
- Queensland Small Business Commissioner: DESBTICT@desbt.qld.gov.au
- Queensland Treasury Corporation: bsd_enterpriseapplications@qtc.com.au
- Residential Tenancies Authority: servicedesk@rta.qld.gov.au
- Resources Safety & Health Queensland: ICTBusinessEngagement@rshq.qld.gov.au
- South Bank Corporation: Technology@South-Bank.net.au
- State Library of Queensland: ict@slq.qld.gov.au
If your statutory body is not listed, check with your ICT Team.
Local Government support contacts
- Maranoa Regional Council: it.solutions@maranoa.qld.gov.au
- Toowoomba Council: QChat@tr.qld.gov.au
If your local government is not listed, check with your ICT Team.
Contact us
For technical issues or questions relating to QChat or other AI tools, raise a request with our support team through our portal or email help@ai.qld.gov.au.
For questions or issues relating to onboarding, training, or the Artificial Intelligence Community of Practice, email AIU@chde.qld.gov.au.