COVID-19 advice: cyber security when working from home

Due to the impact of the COVID-19 pandemic, there’s been an increase in the number of Queensland Government staff working from home.

The following advice will help you minimise the cyber security risks when working from home. 

Using your own device

If you’re working from home on your computer or device, we recommend you take the following precautions: 

Hoaxes & scams  

There’s an increase in the number of COVID-19 scams targeting Australians. 

You can visit the Stay Smart Online website, which provides up-to-date information on the latest COVID-19 Scam messages targeting Australians and how to respond. 

If you suspect you have received a hoax or scam email at your work email address, report it to your IT service desk and delete the email without clicking on any links or opening any attachments. 

Phishing 

If you suspect you’ve received a phishing email, you should:

  • avoid clicking on links in emails or messages, or opening attachments, from people or organisations you don’t know. 
  • hover over links before clicking them to see the actual web address it will take you to (usually shown at the bottom of the browser window). If you do not recognise or trust the address, try searching for relevant key terms in a web browser. This way you can find the article, video or webpage without directly clicking on the suspicious link.  
  • talk through the suspicious message with a friend or family member, or check its legitimacy by contacting the relevant business or organisation (using contact details sourced from the official company website). 

For more information and to report scams visit Stay Smart OnlineScamwatch and  the Australia Cyber Security Centre

Should you require any advice on Cyber Security, please contact the Queensland Government Cyber Security Unit via cybersecurityunit@qgcio.qld.gov.au.