DM - Newsletter Edition 13


Acting Commissioner Steve Smith acknowledged the three people who lost their lives in a plane crash near Cloncurry in an update to QFES staff on Saturday 4 November.

Our thoughts are with the families and friends of those who lost their lives and also those who worked alongside them, including QFES Air Ops personnel.

If you're feeling vulnerable at this time, or just need to talk to someone, please reach out to your own support network or through support services available to you through the QPS.

1800 ASSIST – Phone: 1800 ASSIST (1800 277 478)


Senior PsychologistsHSO-Contact-Details

Please see other QPS Support Options available to you, including local PSOs and Chaplains.

Induction session update

The EMCC induction session is back on.

We have booked it for 16 November from 9 am-12 pm. This can be attended both onsite at SDMC3.09 and via Teams. This will also be recorded for those who can’t attend.

An Induction Handbook has been developed to help new and transitioning staff coming into the EMCC. This will be shared via email ahead of the induction session.

If you can think of any other more in-depth sessions that you would like to have, please let us know at

HR /  ICT Systems

We understand there have been a number of issues with the ICT transition.

If you are experiencing issues with Aurion access, timesheets, or leave – can you please email Nuria Alvayero, and cc Tomas Alves and with a screenshot of the issue and a brief explanation of the problem.

If you are having issues with general ICT related items, please contact Tomas Alves and with a screenshot of the issue and a brief explanation of the problem.

EMCC document templates

You can find all EMCC document templates and branding here. These are for internal use only, if you are seeking other QPS templates, please refer to the EMCC SharePoint page.

QPS Media has approved the use of the below banner, please see updated email signature block template here. Please update your signature block at your earliest convenience.

EMCC Banner


We appreciate that last week took its toll on everyone - it wasn't easy to do a transition and activation at the same time! You all handled it like troopers, and we really want to thank those in the SDCC, including Watch Desk staff and other functional areas.

We also had a number of Emergency Management Coordinators deployed to assist with the fires over the last week, and we have some snaps below!

Operations image

Lessons collection

SDCC Activation Lessons Collection FormQR Code - Lessons Collection

We actively embrace continuous improvement through the lessons management process.

You are encouraged to provide your observations and insights into the SDCC activation.

Please scan the code or click here and submit one collection form for each observation, insight, or lesson (good or not so good) during an activation.

Regional EMCs Activation Lessons Collection FormQR Code - Regional EMCs Activation

Same as the above, this QR code is for regional observations and insights relating to the activations.

Please scan the QR code or click here to complete the form.

Questions and support

Given the critical importance of the reform program and the transition, we encourage you to actively engage with the Team. Reach out to us, seek guidance, and share any concerns or questions you may have regarding the transition.

We encourage you to visit the Disaster Management ForGov website for more information and to submit your questions. We are actively updating the Disaster Management FAQs and myth busters as a point of truth for all of your transition related queries.

Alternatively, contact our team through our online feedback form.

Thank you for your continued dedication and commitment to the success of the disaster management transition.


Amanda Rosman