All records must be managed so that they remain complete and reliable records for the minimum retention period. To do this, you need to understand:
What records you need to keep
Where and how you need to keep them
How long you need to keep them for.
You should determine and document what information or activities are the best evidence of your agency's work.
The records should:
Be trusted and any context around the decision or activity is understood through the records kept by your agency
Meet any legal requirements specific to your agency
Be captured into business processes and systems.
Some of the information and data you work with is captured automatically through the business applications and systems you use. In some instances, you will need to do more with the information and data to create a government record.
In these situations, make sure you include:
A short description
The date and time
Decisions or recommendations made
Advice or instructions given
The retention and disposal schedule will outline how long you need to keep records for, and depends on any legal, community and business requirements.
Before deleting or disposing of information, data and records, you must check with your relevant record management, legal and Right to Information areas to confirm that there are no potential legal, community and business requirements to keep the information for longer.
SSO is an authentication process that allows you to access multiple services and applications with one username and password.
Most Queensland Government agencies use SSO. If your agency doesn't use SSO, contact your agency IT service desk and let them know you would like to use it.
Most government-owned corporates, non-government organisations, and statutory authorities do not currently use SSO. If your organisation doesn't use SSO, contact your IT service desk and let them know you would like to use it.