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The Public Sector Act 2022 has replaced the Public Service Act 2008. Learn more about the new act and how it impacts you.

  1. For government
  2. Information and communication technology
  3. Recordkeeping and information management
  4. Recordkeeping

Recordkeeping

Get started with records management

Learn the basics of government records management.

Retention, disposal and destruction of records

  • Search for a retention and disposal schedule

Transfer and manage records at QSA

  • Use ArchivesGateway
  • Transfer records to QSA
  • Restrict access to records at QSA (Restricted Access Periods)
  • Retrieve or access your agency's records at QSA (File Issue service)
  • More...

Store, protect and care for records

  • Records storage standards and environmental conditions
  • Store, protect and care for physical records
  • Store, protect and care for digital records
  • Store and preserve magnetic, optical and audiovisual media records
  • More...

Risk and disaster management for records

  • Assess and manage your recordkeeping risk
  • Disaster management for records

Resources and tools for records management

Resources, tools, templates and forms to support government records management.

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Act Review

The Public Records Act 2002 is being reviewed. Stay informed here.

Find a schedule

Use the schedule search or search at the top of any page with a schedule's name, number or the agency it's issued to find it.

Glossary

See recordkeeping and archival terms and their definitions.

Contact Queensland State Archives

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  • Phone: (07) 3037 6777
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  • Read our blog posts on Records Connect​
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  • Recordkeeping news

Recordkeeping and information management

  • Recordkeeping
  • Information management
  • Accessing, publishing and using data
  • Right to information
  • Information privacy

Single sign-on (SSO)

SSO is an authentication process that allows you to access multiple services and applications with one username and password.

Most Queensland Government agencies use SSO. If your agency doesn't use SSO, contact your agency IT service desk and let them know you would like to use it.


Most government-owned corporates, non-government organisations, and statutory authorities do not currently use SSO. If your organisation doesn't use SSO, contact your IT service desk and let them know you would like to use it.

Contact us

  • For general enquiries, feedback, complaints and compliments:

    13 QGOV (13 74 6813 74 68)

  • For COVID-19 related enquiries:

    134 COVID (13 42 6813 42 68)

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