Use the human-centred design toolkit and resources to empower you to take a human-centred design approach to what you do.
Toolkit
Resources
- Human-centred design factsheet
- HCD approach planning checklist
- Divergent and convergent thinking activities
- Meld Studios skills matrix
- Discussion guide template for in-depth interviews
- Overview of customer experience measurement framework
Recruiting participants
- Recruitment script template
- Recruitment screening questionnaire template
- Example simple recruitment screening questionnaire
- Example complex recruitment screening questionnaire
- Research consent form
