Queensland Government Supplier Code of Conduct

The Queensland Government Supplier Code of Conduct (the Code) outlines what is expected of suppliers providing goods and services to Queensland Government.

Each government agency is responsible for implementing the Code within their procurement activities. A procuring agency may ask suppliers to sign a formal commitment letter to abide by the Code as part of their response.

Guidance for buyers on applying the Code provides:

  • tender document example clauses
  • supplier responses evaluation guidance
  • example contract clauses regarding the code.

Frequently asked questions

What is the Code?

The Code sets out the ethical, environmental and social expectations we have of suppliers who want to do business with us.

Why has government released this Code?

The Queensland Procurement Policy states our intent to do business with ethically, environmentally and socially responsible suppliers. The Code provides detail on these expectations and what constitutes a responsible supplier.

How should the Code be applied by government buyers?

Each agency's approach to applying the Code will vary depending on the value and complexity of their procurement activity. Each agency is responsible for implementing the Code within its procurement activities to be consistent with our 'agency-led, centrally enabled' model for procurement.

Does the Code apply to all procurement activities?

The Code should be applied to all new procurement activities regardless of value, although the implementation approach taken should reflect the value and complexity of the procurement activity concerned.

Agencies should bring the Code to the attention of suppliers for existing contracts and standing offer agreements.

The Code should be applied to any standing offer arrangements if they are 'refreshed' prior to expiry, or when exercising extensions to existing standing offer arrangements or contracts.

How does the Code align with existing strategies, policies and other relevant documents?

The Code complements existing laws, policies and Queensland Government terms and conditions. It is also consistent with the Buy Queensland approach to procurement, which is made up of the Queensland Government Procurement Strategy – Backing Queensland Jobs, and the Queensland Procurement Policy. In particular the Code can be used by agencies to help implement the requirements of clause 2.2 of the Queensland Procurement Policy.

What if a supplier says they are not compliant with the Code during a tender process?

Agencies reserve the right to do business with suppliers who demonstrate compliance with the Code. Where this is done, an agency can then choose to set aside from further evaluation an offer from a non-compliant supplier. The agency needs to take care in preparing the evaluation plan accordingly.

What if supplier says they are not compliant but intend to become compliant during a tender process?

Agencies should ensure that the evaluation plan is written to provide clear guidance on how such situations will be handled.

While it is ultimately a matter for the agency concerned, actions could include:

  • awarding a lower score to a supplier who intends to become compliant when scoring responses relating to the Code (when compared to a supplier who is already compliant)
  • asking the supplier concerned to provide details on the non-compliance, and the action and timeframes needed to ensure compliance
  • only ultimately awarding a contract to a supplier who will be compliant by the contract's date of commencement
  • continuing to monitor compliance with the Code as part of the usual contract management process, particularly in relation to the area of original non-compliance.

What happens if a contract is awarded to a supplier and they later become non-compliant with the Code?

The supplier's contract should outline the necessary ongoing compliance with the Code as a condition. Where non-compliance occurs, or there is a reasonable suspicion of non-compliance, the agency can then use this condition (as part of normal contract management practice) to address the situation.

How should concerns about non-compliance be handled?

Concerns about breaches of the Code should be directed to the agency undertaking the procurement. Concerns regarding illegal or corrupt activity should be immediately referred to either the Queensland Police Service, Australian Federal Police, or the Crime and Corruption Commission. Concerns regarding breaches of regulation should be referred to the relevant regulatory body.

Agencies can contact the Queensland Government Procurement Compliance Branch if they are unsure how to handle a compliance matter.

Do government agencies need to provide any reporting on the Code?

There are no formal Code reporting requirements at this stage. Implementation and ongoing operation of the Code will be discussed with procurement-related governance bodies in the future.

Contact us

Contact Queensland Government Procurement if you have any questions regarding the Code.