To ensure a consistent experience, the Consistent User Experience (CUE) Standard requires that:
- agency web pages are laid out consistently, with elements such as the navigation, search button and agency name always in the same place
- navigation is based on what visitors are likely to be looking for, rather than on how departments are organised
- the underlying techniques used to create the pages ensure they are accessible to as many people as possible.
The CUE Standard incorporates previously independent standards and guidelines into a suite of online requirements for the Queensland Government.
The CUE Standard is based on international standards and industry best practice. As well as being a compliance document, the CUE Standard includes templates for agencies to rapidly build standards-compliant websites.
Version 3.0 of the CUE Standard was approved by the Director-General, Department of Public Works on 7 December 2010.