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Access records after transfer to QSA (File Issue service)

If records are required after they’ve been transferred to QSA, your agency can recall them temporarily via the File Issue service.

This is a fee-based service providing short term recall and is subject to QSA policies.

Current fees are:

ItemCost
File issue records–temporary and permanent$12.40
Delivery fee$8.25
Copying chargesStandard QSA copying charges

File issue fees are billed quarterly.

Required records can be issued back temporarily using the File Issue request form (DOC, 294 KB). This form is to be completed and emailed to fileissue.qsa@archives.qld.gov.au.

In order to complete your File Issue request, please refer to your Transfer Report from QSA or the Archives Search catalogue.

Alternatively, records can be accessed in the Public Search Room rather than request them back through file issue.

See an example of requesting records through the file issue service.

For File Issue requests, it is expected that agencies will have robust internal policies and procedures to ensure the appropriate tracking, safekeeping and timely return of records to us.

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