2015-16 conduct and performance data

As a proportion of the public sector profile, work performance matters in 2015-16 represented 1.4% of the Queensland public sector (full-time equivalent), compared with 1.7 per cent in 2014-15. In 2015-16, 0.1% of the workforce was reported for the most serious breach of conduct expectations, which is a decrease from 0.13% in 2014-15.

This is a small number of employees relative to the total public sector workforce and overwhelmingly demonstrates that the majority of public servants are meeting or exceeding standards expected of them.


The most common outcome of reported matters in 2015-16 was 'Other Management Action' (40 per cent), such as mediation or counselling. In 2014-15 'No Further Action' was the most common outcome (46%) and 'Other Management Action' was an outcome in 10 per cent of finalised matters. In 24% of finalised cases in 2015-16, a formal disciplinary process was applied, in accordance with the Public Service Act 2008. This compares with 30% in 2014-15.

Outcomes included a reprimand, increment reduction, classification reduction, monetary penalty, transfer or termination of employment.


A total of 72% of all reported work performance matters 2015-16 were finalised within the benchmark of the CaPE Case Categorisation framework (up from 58% in 2014-15). The target is 75% and timeliness of management action will continue to be a focus in 2016-17.

Work performance matters

Work performance matters reported 2014-15 2015-16
Total 3193 2705
Category 2 1979
Category 3(a) 973
Category 3(b) 241

2015-6 reports


Public service offices

Declared public service offices