Manage government performance

About the framework

The Queensland Government's Performance Management Framework Policy (PDF, 343 KB) (PMF) provides a structure for agencies to meet legislated performance management requirements.

The framework focuses on 3 key aspects of public sector performance:

  • Planning—at the whole-of-government, agency and individual levels to determine what outcomes are to be achieved for customers, stakeholders and the community.
  • Measuring and Monitoring Performance—achieved across the whole-of-government direction, agency business direction, agency service delivery, and at the individual level.
  • Public Reporting—of the performance of the Queensland Government, in a fair and balanced way, to facilitate accountability.

In focusing on these key areas the PMF helps to:

  • inform direction setting, planning and policy development and implementation
  • inform capability, resourcing and service delivery
  • effectively measure and report on progress and achievements.

If you are new to the PMF process, for a broad understanding of performance management see the:

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Prepare agency plans (strategic, operational and specific purpose)

Planning is a fundamental component of the PMF, and is recognised as the starting point in any strategic management cycle. The mandatory requirements for strategic planning are detailed in Agency Planning Requirements (PDF, 374 KB) (APRs).

For help preparing strategic, operational and specific purpose plans see the:

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Prepare Service Delivery Statements: Performance Statements

The Financial Accountability Act 2009 stipulates that, each financial year, the government must prepare a budget for the state and for each portfolio (i.e. the State Budget).

Service Delivery Statements (SDS), presented in Budget Paper 5, provide budgeted financial and non-financial information for the budget year. A separate document is provided for each portfolio. These documents are a key accountability mechanism subject to public scrutiny and form the basis of questions during the parliamentary estimates processes.

For help with preparing non-financial performance information contained in SDS Performance Statements see the:

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Prepare annual reports

The Financial Accountability Act 2009 (FAA) (section 63) requires all departments and statutory bodies to prepare annual reports for tabling in the Legislative Assembly.

The Financial and Performance Management Standard 2019 (FPMS) (section 46 (2)) mandates the disclosure of information as detailed in the annual report requirements.

Please contact the Performance Unit in the Department of the Premier and Cabinet on or (07) 3003 9197 if you have any specific queries.

Associated templates to be used in the preparation of annual reports (referenced in the Annual Report Requirements for Government agencies) are provided:

Government bodies

Open data

Note: All reporting templates and metadata forms have been amended—these updated files must be used for the 2020–21 reporting period.

Annual report cover templates

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Access guidance materials

Key policies and standards

Reference materials

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