What is the QSS business continuity plan (BCP)?

Queensland Shared Services (QSS) has a robust business continuity plan and we have undertaken scenario planning to ensure we continue delivering our critical services in case of business disruption. 

We have also confirmed that our vendors (including Aurion, SAP, CommBank, ServiceNow and CITEC) have strategies and continuity plans in place.

In the case of business disruption, QSS will prioritise the following activities: 

  • payroll processing
  • vendor payment processing
  • critical ICT systems support.

QSS is confident in its ability to continue to deliver essential services during business disruptions.