Understand the records governance policy

Records governance is how your agency approaches the management of records to meet your business needs and achieve your strategic goals.

Your records governance framework should be aligned with broader agency governance frameworks. It should also contain appropriate and fit-for-purpose records management tools that detail how records management will help your agency achieve its strategic goals.

1. What is the records governance policy?

The Records Governance Policy is a fit-for-purpose records and information governance policy that recognises the diversity of Queensland Government agencies with a flexible and simplified approach to records management.

The Records Governance Policy is the first part of the Queensland State Archives Recordkeeping Transformation Program (PDF, 95 KB), which aims to improve the standard of records and information management across government and instil greater confidence in the government’s ability to manage and value its records and information.

The Records Governance Policy aims to give you the opportunity to approach records management differently. It supports Queensland government agencies on their path to digital recordkeeping maturity and lift records management capability to a strategic level. Thinking about recordkeeping strategically will help your agency:

  • take full advantage of the value records can offer
  • enable the use and re-use of records in support of evidence-based decision making
  • achieve your strategic goals effectively and efficiently
  • find information more easily and when needed
  • obtain hindsight, insight and foresight from the records you create every day.

The Records Governance Policy is mandatory for all Queensland public authorities. It comprises 6 policy requirements:

  1. Agencies must ensure records management is supported at all levels of the business
  2. Agencies must systematically manage records using governance practices that are integrated and consistent with broader agency frameworks
  3. Agencies must create complete and reliable records
  4. Agencies must actively manage permanent, high-value and high-risk records and information as a priority
  5. Agencies must make records discoverable and accessible for use and re-use
  6. Agencies must dispose of records in a planned and authorised way.

It replaces the 9 principles from Information Standard 40: Recordkeeping (IS40) and Information Standard 31: Retention and disposal of public records (IS31).

For more information on the differences between the 2 standards and the new policy, see the What’s changed? The new records governance policy factsheet (PDF, 313 KB).

For more guidance on implementing the policy, look at the information provided in the implementation guideline.

2. Is there a deadline or timetable for compliance?

Agencies do not need to be compliant with the policy straight away.

There is no set date for agencies to be compliant with the policy. Queensland State Archives expects agencies to actively work towards compliance and will continue to develop advice and tool to support agencies to improve their recordkeeping maturity. 

3. How to meet the requirements

Every agency works in a different context with different strategic goals, meaning they each have different recordkeeping needs.

There is no one way for agencies to meet the Records Governance Policy - how you decide to meet the requirements needs to be based on:

These considerations will shape the records you create, how you manage them and what you use them for.

For more guidance on how to meet your obligations and examples of what this can look like, look at the information provided in the implementation guideline.

Current advice will be updated to support and align with the new policy. We will continue to develop our resources as time goes on.

4. Case studies

Case studies may be a useful source of ideas on how to address and improve your agency’s recordkeeping. You can find case studies online including:

We welcome contributions from government agencies about successful recordkeeping projects. To share your experiences, email a completed case study proposal form (DOCX, 148 KB) to rkqueries@archives.qld.gov.au.

5. Resources