Support employees during a health pandemic (COVID-19)

The Queensland Government is committed to supporting its employees in response to the COVID-19 (Novel coronavirus) health pandemic. COVID-19 is challenging all aspects of our lives and the lives of everyone in our community, but we have an important role to continue delivering essential public services across the state.

Find out more about our response to COVID-19 and what support is available to all employees.

Queensland Health latest updates

Queensland Health (as lead agency) is the first point of contact for accurate and up-to-date health information and resources.

Health, safety and wellbeing

We are committed to the health, safety and wellbeing of our employees. We encourage HR practitioners and managers to talk with employees about their concerns during these challenging times. We also ask employees who are feeling uncertain or anxious about COVID-19 to access support options and resources that are available:

Check with your HR team for additional organisational-specific support options available to you.

Flexible work (working remotely)

Our flexible work framework allows us to respond to the Chief Health Officer public health directions and minimising exposure to COVID-19, while providing essential public services to Queensland communities.

To keep employees safe, slow the spread of the virus and maintain business continuity we encourage employees to work with their managers to find flexible work options, including working from home.

This should meet the needs of individual workplaces and teams. For some, this will be a new experience, and for others, it will be a continuation or increase in flexible work arrangements already in place. There are a range of resources available to guide conversations, agency and employee considerations and to demonstrate the range of flexible work options open to many sector employees:

Special leave and employment

The Directive 01/20: Employment Arrangements in the Event of a Health Pandemic applies to all Queensland public service employees, including casuals as defined in section 9 of the Public Service Act 2008. The directive provides for a range of special leave and employment arrangements in the event of a health pandemic, including:

  • special pandemic leave of up to 20 days where a public servant has used all their accrued sick leave and is ill or required to care for a member of their family due to the pandemic
  • flexible work arrangements and early access to long service leave.

Employees are encouraged to talk with their manager or agency HR for more information.

Workforce and employment-related advice frequently asked questions

Read the frequently asked questions to find out more about workforce and employment-related advice. The Public Service Commission and Office of Industrial Relations updates these regularly as issues emerge.

Submit an online enquiry if you have any workforce-related questions about COVID-19.

More information