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Social media community of practice

We meet for 1.5 hours each month to discuss all Queensland Government channels (including Facebook, Twitter, YouTube and LinkedIn), and channel monitoring and listening tools.

Lead agency

Queensland Health

Attendees

Social media practitioners across Queensland Government

Outcomes

  • Share information and experiences and learn from each other.
  • Create shared goals for consistent, customer-centric content delivery.
  • Make it easier and more intuitive for customers to learn about Queensland Government online.
  • Achieve best practice customer-centric user experience across Queensland Government channels.
  • Ensure social media practices align with government guidelines and principles.

Meeting frequency

Monthly

Contacts

Name: 
Social media community of practice