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Review the current environment

Engage with executives to obtain a top-down view of strategic workforce planning within the agency. By having an understanding of the top-down perspective you will be less likely to duplicate efforts across the various business units or develop plans that are inconsistent with corporate objectives and business direction.

Internal analysis

Engage with executives to understand:

  • What is the organisation’s overall strategic plan? What are the internal and external factors which may impact the agency’s ability to deliver against its objectives?
  • What are the broad implications for the workforce i.e. what skills and capabilities will be needed in the future?
  • What are the broad implications for the workplace i.e. how will the agency be structured, what will the service delivery model be, how will resources be managed?
  • How do we assess these needs?
  • Is there an overarching strategic workforce plan for the agency?

Additional internal analysis:

  • What are the business unit-specific objectives?
  • What is the agency’s workforce strategy?
  • Does the workforce strategy link in with the organisation’s overall strategy?
  • What are the key issues arising from staff surveys and data analysis?

External analysis                        

Political:

  • Current political environment (for Queensland and Australia)
  • Party policies and election commitments
  • Broad state government agenda, specifically as it relates to your agency
  • Level of political stability
  • Geopolitical events around the globe

Economic:

  • Economic growth for the state
  • The level of unemployment across the state/nationally
  • States trends in Gross Domestic Product (GDP) and Gross State Product (GSP)
  • Global financial stability

Social:

Technology:

  • Automation and productivity developments
  • New processes, products or services
  • Social media
  • E-commerce
  • E-government
  • Massive open on-line courses (MOOCs)

Regulatory and legal:

  • Award rates of pay
  • Certified agreements
  • Employment contracts
  • Directives
  • Other alternatives to direct employment
  • Union environment

Industry and environment:

  • Environmental and ecological factors
  • Benchmarks
  • Demand factors.