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Returning your car

Vehicle return locations

At the end of each vehicle’s lease, you must return it to a Manheim Auction location or return agent site.

Vehicle return and transport

You must notify return agents before returning a vehicle to them. When you deliver the vehicle, it will be receipted by the return agent and forwarded to Brisbane or Townsville auction locations.

Your agency will be responsible for the cost of transporting vehicles to Manheim regional return agent locations or Manheim auction locations.

Lease termination

The vehicle lease will be terminated on the day you return the vehicle (to a return agent or auction house). The termination may take up to 2 weeks depending on transport time. In this case, the termination date will be backdated to the return date.

Return vehicle inspection

When you deliver a vehicle to the Brisbane or Townsville auction sites, its condition will be assessed and repaired in accordance with the QFleet Return Condition Standard. A safety certificate inspection will also be carried out before it is auctioned.

You must return vehicles with:

  1. 2 sets of keys, key pads and remote access devices
  2. the spare wheel and tools
  3. the manufacturer handbook and servicing logbook
  4. at least one quarter of a tank of fuel
  5. all fitted accessories that were included in the lease.

You are responsible for any damage resulting from unfair wear and tear including modifications, damage or misuse. QFleet Maintenance Controllers will contact your organisation if there are any charges  for damage. Your department will receive the repair invoice and any charges relating to the safety certificate inspection, for example , windscreen replacement on release of the vehicle to auction.

Return locations

Vehicle auction and return sites

Brisbane

Manheim Auction Group
110 Lamington Avenue
EAGLE FARM QLD 4009
Phone: (07) 3868 9999 

Townsville

Manheim Auction Group
647 Ingham Road
BOHLE QLD 4818
Phone: (07) 4774 8777

Return agent sites 

Bundaberg

Bundaberg Towing Service
10 Duffy Street
BUNDABERG  QLD 4670
Phone: (07) 4153 6044

Cairns

NQ Towing
1-3 Southgate Close
WOREE QLD 4868
Phone: (07) 4033 6666

Mount Isa

Malouf Auto Group
56 Marian Street
MOUNT ISA QLD 4825
Phone: (07) 4437 3304

Calliope

Calliope Automotive Field & Towing
2892 Dawson Highway
CALLIOPE QLD 4680
Phone: (07) 4975 6781

Dalby

Southey’s Mechanical Repairs
58A Patrick Street
DALBY QLD 4405
Phone: (07) 4662 2127

Emerald

Hansens Tyre & Mechanical
9–11 Hick Street
EMERALD QLD 4720
Phone: (07) 4982 2200

Hervey Bay

Hervey Bay Service Centre
92 Boat Harbour Drive
HERVEY BAY QLD 4655
Phone: (07) 4128 1594

Mackay

Hansens Tyre & Mechanical
11 Broadsound Road
MACKAY QLD 4740
Phone: (07) 4952 1611

Mount Isa

Bell & Moir Toyota
86–94 Camooweal Street
MOUNT ISA QLD 4825
Phone: (07) 4743 3066

Rockhampton

Kawana Towing
14–16 Hempenstall Street
ROCKHAMPTON QLD 4700
Phone: (07) 4928 2455

Toowoomba

Sowerby’s Towing
20A Mann Street
TOOWOOMBA QLD 4350
Phone: (07) 4632 5024

Warwick

Automatic & Smash Repair Service
73 Ogilvie Road
WARWICK QLD 4370
Phone: 07 4661 1550

Return agent drop offs

  1. Phone a return agent to confirm appointment to drop off the vehicle (business hours only or by arrangement)
  2. Deliver the vehicle at the agreed date and time with all accessories, keys and service book
  3. While you are there, the return agent completes the Return Vehicle Receipt
  4. You complete and sign the client sections
  5. You lock the vehicle and hand over the keys
  6. Return agent gives you a copy of the return form.

You should not leave the vehicle at the return agent’s premises unless the signed Return Vehicle Receipt is copied and given to you as proof of its return.