Register your interest in HCD training

Eligibility

Have you completed Customer 1st training? *

Yes

No

Do you demonstrate the customer 1st behaviours in the workplace? *

Yes

No

Have you completed Introduction to Customer 1st eLearning? *

Yes

No

Before attending HCD Fundamentals training, we encourage you to complete Introduction to Customer 1^st eLearning.

You must complete Customer 1^st training or be demonstrating the customer 1^st behaviours in the workplace before you can attend HCD Fundamentals training.

You may want to complete Introduction to Customer 1^st eLearning instead.

Will you be able to attend 2 days training over 2 weeks and commit to approximately 3 hours of group research activities between day 1 and day 2? *

Yes

No

The HCD Fundamentals course is held over 2 days; in person attendance is required.

You may want to complete Introduction to customer 1^st eLearning instead.

We're currently developing an Introduction to HCD eLearning module and publishing our toolkit online. Join our Yammer group to be notified when they're ready.

Is HCD Fundamentals training suitable for me?

Does your work environment (processes, senior leadership and culture) support a HCD approach? *

Yes

No

Because your work environment doesn't support a HCD approach, we recommend you look at other development options.

We're currently developing an Introduction to HCD eLearning module and publishing our toolkit online. We encourage you to use these resources to get your leaders on board with HCD, so you can complete this training with their support. Join our Yammer group to be notified when this material is available.

Does your leader support you to develop and apply your HCD learning? *

Yes

No

We prioritise training for employees whose leader supports them developing and applying HCD knowledge.

We're currently developing an Introduction to HCD eLearning module and publishing our toolkit online. We encourage you to use these resources to get your leaders on board with HCD, so you can complete this training with their support. Join our Yammer group to be notified when this material is available.

Have you completed any HCD training or do you have related experience? *

At what stage is the project you intend to apply your HCD learning to? *

I don't have a project to apply HCD to.

I am at the start of my project.

I have already started my project, but can start again and redefine the problem.

I am more than half way through my project and have identified a solution.

I will be starting a project in future.

You may express interest in HCD training, but we will prioritise training places for employees who have a project to apply HCD to.

We're currently developing an Introduction to HCD eLearning module and publishing our toolkit online. Join our Yammer group to be notified when they're ready.

Express interest in HCD training?

Yes

Your details

Given name *

Family name *

Job title *

Phone *

Email *

Business area *

Agency *

Manager details

Given name *

Family name *

Job title *

Phone *

Email *

Business area *

Agency *

Privacy statement

The Department of Housing and Public Works collects personal information from you for the purpose of contacting you about training. We will only use your information for this purpose. It will otherwise not be used or disclosed unless authorised or required by law. Your personal information will be handled in accordance with the Information Privacy Act 2009.

Your details

Given name *

Family name *

Job title *

Phone *

Email *

Business area *

Agency *

Manager details

Given name *

Family name *

Job title *

Phone *

Email *

Business area *

Agency *

Privacy statement

The Department of Housing and Public Works collects personal information from you for the purpose of contacting you about training.

We will only use your information for this purpose. It will otherwise not be used or disclosed unless authorised or required by law.

Your personal information will be handled in accordance with the Information Privacy Act 2009.

Select your agency

Before you begin

After you submit

Eligibility

Is HCD Fundamentals training suitable for me?

Your details

Manager details

Privacy statement

Your details

Manager details

Privacy statement

Feedback on government services, departments and staff

Page feedback