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PL27 and WACA Reporting Service


PL27 is the data collection and validation tool used by agencies to provide their Minimum Obligatory Human Resource Information (MOHRI) or Equality of Employment Opportunity (EEO) data.

To access PL27 you must be the data submitter, agency reviewer or approver of  your agency’s MOHRI or EEO data. PL27 employs two-factor authentication, via password and SMS verification.

If you need help with PL27, email mohri.administrator@psc.qld.gov.au.

WACA Reporting Service

The WACA Reporting Service is an online portal that provides agencies with interactive benchmarking reports.  In reports, data is displayed at aggregate levels not employee record level.

Download the WACA reporting service user guide (PDF, 1001 KB).

For technical support, password or login help,email mohri.administrator@psc.qld.gov.au.

Benefits of the WACA Reporting Service

The WACA Reporting service provides online access to public service wide workforce performance benchmarking data. Most report views show an agency's performance against that of the Queensland Public Service. Some report views identify the performance of all agencies (i.e. agencies are individually identified).

Access is available at any time from any computer with an internet connection (excluding scheduled maintenance periods).

Access to comprehensive report content including:

  • size and composition of the workforce
  • permanent separations from the Queensland public sector
  • new recruits
  • unscheduled leave (sick leave; carer's leave; workers' compensation; total absenteeism)
  • scheduled leave (recreation leave; purchased leave)
  • average age and five year age cohorts
  • average Queensland Public Service tenure and five year tenure cohorts
  • earnings and salary information
  • diversity information (ie women; self-identifying Indigenous employees; self- identifying people from a non-English speaking background; and self-identifying people with a disability).

Measures are shown in a variety of ways including values, proportions, quartiles, rankings. Measures may be shown in tabular or graphical format.

There is access to as much historic agency data as possible even given the constraints of machinery-of-government changes on trend analysis.

Setting up a user account

To access the WACA Reporting Service, an agency (the human resources director or their authorised delegate) must sign a Service Level Agreement (SLA) with the PSC. The SLA details the agency responsibilities, and the licensing requirements, fee schedule and services supplied by the PSC.

When an agency has signed an SLA and paid the relevant service fees, users will be issued with a WACA Reporting Service user account. A user account consists of a username and a password.

Download the Service Level Agreement (PDF, 212 KB).


You cannot share your user account with other staff. This would be a breach of the SLA between your agency and the PSC and a breach of the third party licensing requirements. The PSC regularly audits account usage.

To protect the confidential MOHRI data, the PSC have invested in an SSL (secure sockets layer) certificate with high level encryption. The use of an 'https:' prefix in the WACA web address ensures an additional encryption/authentication layer.

Generate reports for more than one agency

Every user will require a licence and user account. By arrangement with PSC and the agencies involved, users may be given access to data for multiple agencies.

Machinery of Government (MOG) changes

As per the SLA, it is the responsibility of the agency to contact the PSC in the event of a machinery-of-government change to discuss any impacts on data history or continuity and user accounts.