7. Space and Tenancy Management System

7.1 iSPACE

The iSPACE system is an integrated workplace management system (IWMS) used by the Queensland Government Accommodation Office (QGAO) and Government Employee Housing (GEH). iSPACE is configured to support the effective management of space utilisation and associated tenancies for Government- owned and leased accommodation, through capturing and maintaining key property/asset, tenancy and financial data. 

In particular, the application is used to undertake the following activities: 

  • creating and maintaining all QGAO and GEH tenancy information, including relevant property, tenant, landlord, and lease data. 
  • creating and maintaining spatial information for QGAO’s owned and major lease portfolios, including upload and management of floorplans associated with relevant properties. 
  • creating financial transactional data associated with current managed tenancies for purposes of billing and payment via interfaces to the department’s core financial system (SAP). 

Information about an agency’s charges is sent by email monthly as part of the monthly invoice process and additional information can be extracted and provided to agencies, on an ad-hoc basis, as required.