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Find out when Queensland Shared Services (QSS) will be closed over Christmas and New Years and how that impacts our processing cut-off dates.

Queensland Shared Services (QSS) will be closed from Saturday 25 December 2021 to Monday 3 January 2022 inclusive. We will resume services as normal from Tuesday 4 January 2022.

Please continue to log self service centre requests during this period. We will address them from Tuesday 4 January 2022.

QSS processing cut-off time changes

Due to the upcoming public holidays, our processing cut-offs have changed.

Use the QSS processing cut-off time changes search to see the processing changes applicable to your agency.

Contact

Email: qsscrm@hpw.qld.gov.au