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Making an insurance claim

If your QFleet vehicle is stolen, immediately notify the Police and Vero Insurance on 1300 888 073. You should also let your agency fleet manager and QFleet know as soon as possible.

For all claims, call Vero Insurance on 1300 888 073, quote the vehicle registration number and mention that it is a QFleet vehicle. You can also lodge your claim via email. Download the Vero claim form (PDF, 2.9 MB) and email to lodgeclaim@vero.com.au.

If the total damage caused by the crash is less than the applicable excess amount, your organisation will be required to pay the account. It may be possible to recover the cost of repairs if the other driver was at fault.

If you require any further information, phone Vero Insurance on 1300 888 073.