Common repair items


QFleet customers are responsible for the cost of replacement windscreens. In an emergency, you can arrange for the windscreen repairer to send the account to QFleet and an invoice will be sent to your agency later.

The repairer must call QFleet’s maintenance controllers during business hours, on 1800 061 819, for authorisation prior to replacing or repairing the windscreen.

Major windscreen repairers include:


All tyres must comply with the vehicle tyre placard specifications—these are usually located on the driver’s side door post—including size, load and speed ratings.

Where possible, the preference is to match replacement tyres with the brand of tyres originally fitted to the vehicle.

Major tyre suppliers include:


For most QFleet vehicles, batteries are covered under the vehicle's warranty for at least 12 months. When battery problems occur, we recommend you return the vehicle to the manufacturer dealer or authorised service provider.

When this is not possible, a qualified person (such as an RACQ Roadside Assistance mechanic) should diagnose the battery problem. A battery should only be replaced when it is diagnosed that it cannot be successfully recharged.

Major battery suppliers include:

Please call QFleet's maintenance controllers on 1800 061 819 for information on all repairs.