Lattice Replacement

Start date: 
April 2016
End date: 


Queensland Shared Services (QSS) provides HR and payroll services to Queensland Corrective Services (QCS), Queensland Ambulance Service (QAS) and Queensland Fire and Emergency Services (QFES). 

The Lattice Replacement project is electronically migrating all active QCS, QAS and QFES employees (approximately 14,000) from Lattice to an Aurion environment. The Inspector-General Emergency Management (IGEM) was migrated manually to the Aurion ACE environment in June 2016.

Migrating to Aurion will provide these agencies with the benefit of a fully supported system and align them with the payroll system common to the rest of the Queensland Government. This consolidation means that future machinery-of-government (MoG) changes and inter-agency staff movements will be much easier.

After each agency migration, transitioned employees will be paid from the Aurion system and will have access to Aurion Employee Self-Service (ESS). This functionality gives employees the ability to maintain their payroll information and, in most cases, access to an expanding suite of online forms.

Agencies involved

Inspector-General Emergency Management
Justice and Attorney-General
Queensland Ambulance Service
Queensland Fire and Emergency Services


  • Ensures vendor support for Aurion HR and payroll service delivery, giving customers peace of mind and seamless processing.
  • Increases value-for-money by using a consolidated system, including optional automated processes, workflows and self service capability.
  • Supports multiple, complex industrial relations awards and integrates with existing systems ensuring employees in all roles are supported.
  • Provides greater support for employees moving between agencies (including machinery-of-government) by supporting most agencies through the same payroll system.

Key milestones

Target implementation timelines are to be confirmed for QFES.

Project phase

QCS and QAS migrations are complete.


Lattice Replacement project team
Sue Williams (07) 3721 9216 or Sean Gorman (07) 3179 1013