What is this?
- Complete this pilot eLearning to get an overview of Queensland Government human-centred design (HCD) concepts and process.
- All employees
- Level of expertise
- Must have completed Introduction to Customer 1st eLearning.
- Approximately 30 minutes
Complete the training at your desk in your own time.
Optimise your learning through activities that test and consolidate your knowledge.
Real-life examples and case studies
Learn the value of HCD practice through Queensland Government employee testimonials and case studies.
You’ll learn about:
- the HCD process
- the benefits of taking a HCD approach
- examples of where HCD has been used
- development opportunities in HCD.
Learn how to:
- use the HCD process
- identify HCD opportunities.