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Introduction to Customer 1st eLearning

Introduction to Customer 1st eLearning

What is this?

Overview
Complete this eLearning module to get an overview of Queensland Government customer experience (CX) concepts and tools.
Who
All employees
Level of expertise
Nil
Duration
2030 minutes

Features

eLearning format

Complete the training at your desk in your own time.

Brief but informative

Do the training in 20–25 minutes.

Benefits

Understand CX

You’ll learn how to:

  • define the customer experience
  • deliver a better customer experience
  • describe the tools we need to improve our customers’ experience.

What next?

Get started

Contact and support