What is this?
- Complete this eLearning module to get an overview of Queensland Government customer experience (CX) concepts and tools.
- All employees
- Level of expertise
- 20–30 minutes
Complete the training at your desk in your own time.
Brief but informative
Do the training in 20–25 minutes.
You’ll learn how to:
- define the customer experience
- deliver a better customer experience
- describe the tools we need to improve our customers’ experience.