How should 13 QGOV (13 74 68) be promoted on marketing material?

When promoting the Queensland Government general contact number, the alpha number should always be accompanied by the numeric number. For example, 13[space]QGOV (13[space]74[space]68).

When referring to the hours of operation for 13 QGOV (13 74 68), this should be stated as ‘24/7’ or written in full as ‘24 hours a day, 7 days a week,’ if space allows. For example:

‘For more information call 13 QGOV (13 74 68) 24 hours a day, 7 days a week.’

Individual agency hours of operation should not be advertised with 13 QGOV (13 74 68). Smart Service Queensland has procedures in place to manage calls after hours when the service or agency staff are not available.