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Practical emotional intelligence

Thursday 29 August 2019


We invite HPW employees and participants of the Aboriginal and Torres Strait Islander career pathways service from other agencies to join us at this free 1-day training module.

The Practical emotional intelligence session will help you develop emotional skills such as self-awareness, self-management, and social-awareness.

Learning outcomes

This course will help you:

  • understand and recognise your emotions and the emotions of others
  • respond effectively to strong emotion in yourself and others
  • use emotional information to develop and sustain working relationships in your team and with customers and stakeholders
  • access tools for self-management in service delivery work environments.

What's involved

One full day face-to-face training.

Enrol or find out more

The training is provided by the Department of Housing and Public Works.

HPW employees

Limited spaces are available. Speak with your supervisor and HR representative.

Career pathway participants

Limited spaces are available. To register or to find out more, please contact the Manager, Aboriginal and Torres Strait Islander career pathways service.


Department of Housing and Public Works