The role of health and safety representatives (HSRs) is to:
represent the interests of their work group
help resolve issues of concern and investigate complaints
raise issues with management
act as a conduit for employees to participate in the health and safety system of an organisation.
If you are a HSR you must undertake prescribed training within three months of your appointment, to ensure you have the required skills and knowledge. This generally gives you functions and powers within your own work group.
Access support services though Workplace Health and Safety Queensland HSR Direct (1300 633 419) and the relevant unions that support HSRs in the workplace.
Read the Work environment and facilities code of practice and the Safe design of structures code of practice. Understand your health, safety and wellbeing obligations under the Work Health and Safety Act 2011.
Use the Organisational systems benchmarking tool to assess your agency’s approach to workplace health and safety, worker health and wellbeing, and worker’s compensation and return to work practices. Use your results and the resources provided to improve your agency systems.
Complete the People at work survey to understand your agency’s psychosocial hazards. Use your results to help your agency manage mental health risks in the workplace.
Encourage a physically healthy workplace
Use the BeUpstanding program to help improve your desk-based employees’ physical health and wellbeing.
Encourage your employees to participate in the 10,000 Step Challenge to support them in being active every day.
Promote end-of-trip facilities to support employees who cycle, jog or walk to work or who enjoy exercise during their lunch break. If your agency doesn’t provide these facilities, visit End-of-trip facilities on the Business Queensland website to learn more and find out how you can implement them.
If your agency doesn’t have a workplace mental health strategy, consider implementing one. It will help you to eliminate or manage risks to psychological safety at work and promote good mental health and wellbeing. The strategy should outline your plan to create a mentally healthy workplace through protection, promotion and support for those recovering from illness and injury.
Use these resources to help you with your strategy:
The Queensland Government has standing offer arrangements with providers (SOA QGP0048-18) who can create tailored psychological wellbeing and resilience programs to help your employees be at their best at home and in the workplace.
Early intervention program
Minimise the impact and duration of emerging symptoms of ill health. An early intervention program offers early and appropriate clinical and self-management treatment and support to employees experiencing emerging symptoms. Visit Comcare’ Early intervention service pilot project page for more.
Peer support program
Peer supporters are trained and qualified employees who champion workplace wellbeing initiatives, act as a referral point and provide basic support and mental health first aid for peers.
Use these resources to help you establish your peer support program:
Identify and reduce psychosocial hazards in your workplace. Understand the risks and how to manage them when it comes to work-related bullying, sexual harassment, work demands, fatigue, and occupational violence.
Make reasonable work or role adjustments for employees:
Visit Working after illness or injury to find out how Queensland Shared Services (QSS) can help you support employees remaining in, or returning to, work after illness, injury and Work Cover claims. If your agency does not use QSS as a service provider, see your intranet or speak to your HR team.
SSO is an authentication process that allows you to access multiple services and applications with one username and password.
Most Queensland Government agencies use SSO. If your agency doesn't use SSO, contact your agency IT service desk and let them know you would like to use it.
Most government-owned corporates, non-government organisations, and statutory authorities do not currently use SSO. If your organisation doesn't use SSO, contact your IT service desk and let them know you would like to use it.