Connect with Leading Well Queensland. Use their resources which share best practice information for leaders to create thriving workplaces.
Use the Return on investment calculator. Show your leaders the monetary benefit in investing in health, safety and wellbeing (e.g. a new equipment or an employee wellbeing program).
Help your leaders understand their responsibilities. Get them to read WorkSafe’s Business and employer responsibilities. Encourage them to join the Safety leadership at work program. It’s free and provides resources and opportunities to learn from others on improving health, safety and wellbeing in the workplace.
The role of health and safety representatives (HSRs) is to:
represent the interests of their work group
help resolve issues of concern and investigate complaints
raise issues with management
act as a conduit for employees to participate in the health and safety system of an organisation.
If you are a HSR you must undertake prescribed training within three months of your appointment, to ensure you have the required skills and knowledge. This generally gives you functions and powers within your own work group.
Access support services though Workplace Health and Safety Queensland HSR Direct (1300 633 419) and the relevant unions that support HSRs in the workplace.
Consultation, representation and participation in health and safety are legal obligations for managers under the Work Health and Safety Act 2011 and the Work Health and Safety Regulation 2021.
Queensland public sector managers must :
understand health and safety policies and procedures, and how consultation happens in their agency
demonstrate a commitment to working with their employees to improve workplace health and safety. This includes:
raising awareness of ways to consult on health and safety matters
encouraging and supporting employees to participate in health and safety practices, process, workplace initiatives and training programs
responding to issues early and keeping records to show how employee views have been considered in decisions that impact health and safety
promote employee’s rights to be represented and ability to contribute to health and safety matters by:
requesting, volunteering or electing a HSR for a work group
requesting or joining a health and safety committee
facilitating union delegates or officials to represent employees in health and safety matters
ensure there is a shared commitment and responsibility for improving health and safety – with open communication, genuine exchange of information and collaboration to reach solutions.
Visit WorkSafe Queensland to further understand your responsibilities and access resources that will help you improve your safety leadership and culture.
Read the Work environment and facilities code of practice and the Safe design of structures code of practice. Understand your health, safety and wellbeing obligations under the Work Health and Safety Act 2011.
Use the Organisational systems benchmarking tool to assess your agency’s approach to workplace health and safety, worker health and wellbeing, and worker’s compensation and return to work practices. Use your results and the resources provided to improve your agency systems.
Complete the People at work survey to understand your agency’s psychosocial hazards. Use your results to help your agency manage mental health risks in the workplace.
Encourage a physically healthy workplace
Use the BeUpstanding program to help improve your desk-based employees’ physical health and wellbeing.
Encourage your employees to participate in the 10,000 Step Challenge to support them in being active every day.
Promote end-of-trip facilities to support employees who cycle, jog or walk to work or who enjoy exercise during their lunch break. If your agency doesn’t provide these facilities, visit End-of-trip facilities on the Business Queensland website to learn more and find out how you can implement them.
Build an inclusive and healthy workplace culture that encourages employee wellbeing (physically, psychologically, socially and occupationally).
Review your agency’s Working for Queensland survey results. This may provide some insights into your current work culture and its impact on wellbeing. Engage employees in work health and safety
If your agency does not already have one, implement a health and safety representative or committee to give employees a voice in health and safety matters in the workplace, and to help resolve issues early.
If your agency doesn’t have a workplace mental health strategy, consider implementing one. It will help you to eliminate or manage risks to psychological safety at work and promote good mental health and wellbeing. The strategy should outline your plan to create a mentally healthy workplace through protection, promotion and support for those recovering from illness and injury.
Use these resources to help you with your strategy:
Support employees with a mental health condition to stay or return to work. Provide manager training on how to support employees recovering from a mental illness and stressful life events.
Consider implementing additional mental health and wellbeing programs to help address mental health issues proactively. Find the programs that are right for your agency.
Mental health first aid program
Mental health first aid officers can offer practical first aid skills to help employees experiencing mental health problems. Visit Mental Health First Aid Australia or email mhfa@mhfa.com.au to organise workplace training.
The Queensland Government has standing offer arrangements with providers (SOA QGP0048-18) who can create tailored psychological wellbeing and resilience programs to help your employees be at their best at home and in the workplace.
Early intervention program
Minimise the impact and duration of emerging symptoms of ill health. An early intervention program offers early and appropriate clinical and self-management treatment and support to employees experiencing emerging symptoms. Visit Comcare’ Early intervention service pilot project page for more.
Peer support program
Peer supporters are trained and qualified employees who champion workplace wellbeing initiatives, act as a referral point and provide basic support and mental health first aid for peers.
Use these resources to help you establish your peer support program:
When you set up your program, recruit peer supporters that can help with your agency’s specific needs. Ensure your peer supporters are well trained and looked after.
Suicide prevention program
Build knowledge, understanding, and the confidence in your agency to support employees in suicidal distress. Reach out to your EAP provider or see either:
Visit WorkSafe’s Creating safe work page for help understanding your responsibilities, good work design, managing risks, and best practice safety reporting.
Encourage your managers to use the Workload management guide (PDF,
213 KB)
for help designing work practices that promote wellbeing, work-life balance and prevent harm.
Identify and reduce psychosocial hazards in your workplace. Understand the risks and how to manage them when it comes to work-related bullying, sexual harassment, work demands, fatigue, and occupational violence.
Make reasonable work or role adjustments for employees:
Visit Working after illness or injury to find out how Queensland Shared Services (QSS) can help you support employees remaining in, or returning to, work after illness, injury and Work Cover claims. If your agency does not use QSS as a service provider, see your intranet or speak to your HR team.
SSO is an authentication process that allows you to access multiple services and applications with one username and password.
Most Queensland Government agencies use SSO. If your agency doesn't use SSO, contact your agency IT service desk and let them know you would like to use it.
Most government-owned corporates, non-government organisations, and statutory authorities do not currently use SSO. If your organisation doesn't use SSO, contact your IT service desk and let them know you would like to use it.
