Go to top of page

Module 4: Checkpoint 19—Grouping information types

Conformance: Mandatory

Requirements

Information types must be grouped together in a form.

Benefits of conformance

  • Decreased time to complete.
  • Increased customer satisfaction.

Risks of non-conformance

  • Disjointed flow: increased cognitive load and frustration.

Implementation advice

More information

Where a complex form asks for multiple groups of data, there must be a clear grouping of information types.

Correct implementation: Information types have been grouped into sections of the form.

Correct implementation: Information types have been grouped into sections of the form.